Terms And Condition

Terms & Conditions

Introduction

www.bronxarearugcleaner.com Terms and Conditions page. Please review the basic terms below before scheduling or approving any service.

For more information, please contact us or call 718-874-6655.

Cleanings:

www.bronxarearugcleaner.com does not promise that every stain, spot, spill, mark, or odor will be removed completely. Some stains may be set into the material because of age, neglect, previous products used, lack of maintenance, fiber reaction, or long-term exposure.

Our team will make every reasonable effort to improve the condition of the item or surface being cleaned. If you are not satisfied with the original cleaning service, please contact us within 24 hours of the original service date. After review, we may re-clean the original service area at no additional charge.

We stand behind the quality of our work and offer a 7-day redo guarantee. If you are not completely satisfied with the cleaning results, you must notify us within 7 calendar days of your service so we can inspect the issue and, if appropriate, return to re-clean the affected area at no additional charge. This guarantee applies only to the original cleaning service and does not cover new stains, spills, pet accidents, heavy traffic, improper maintenance, or any conditions caused after our service. If the issue is determined to have been caused by the customer, occupants, pets, or any third party after the cleaning was completed, a service charge will apply for any return visit. To ensure the best possible resolution, please contact us as soon as you notice any concerns and before attempting any additional cleaning or using spot-cleaning products.

Any new service request, added area, added item, or unrelated concern requested within the 24-hour period will be charged separately.

There are no refunds on cleaning services.

For more information, please contact us or call 718-874-6655

Repairs:

During the initial visit, the technician will explain the repair service, expected process, and service details from beginning to end. Before repair work begins, the full amount for the service must be paid.

If Bronx Area Rug Cleaner is hesitant to perform a requested repair because of the item’s condition, age, material, weakness, previous damage, or risk involved, but the customer still insists that the service be performed, www.bronxarearugcleaner.com will not be responsible for the final outcome. The full service amount will still be due.

There are no refunds on repair services.

For more information, please contact us or call 718-874-6655

Sales and Installations:

All new sales, installations, carpets, window coverings, and rug pads are final sale. There are no exchanges, no returns, and no refunds on these items or services.

These items are custom ordered, measured, cut, prepared, and scheduled specifically for the customer. Once an order is placed, the manufacturer or supplier will not be able to stop the process.

There are no refunds or exchanges on sales, installations, carpets, window coverings, or rug pads.

For more information, please contact us or call 718-874-6655

Refunds and Exchanges:

For more information about refunds or exchanges, please contact www.bronxarearugcleaner.com at 718-874-6655

In conclusion:

For additional questions about these Terms and Conditions, please contact Bronx Area Rug Cleaner at

We reserve the right to modify the Terms and Conditions page at any time